Privacy Policy

Information We Collect

[PLACEHOLDER — Describe the types of personal information collected, such as:]

• Name and email address (via contact form or newsletter signup)
• Phone number (if voluntarily provided)
• Booking and reservation details (via Zoho Bookings)
• Browser and device information (via cookies, if consented)

How We Use Your Information

[PLACEHOLDER — Describe how collected information is used, such as:]

• Responding to inquiries submitted through the contact form
• Sending newsletter updates (with your consent via Zoho Campaigns)
• Processing farm tour bookings
• Improving our website and services

Cookies and Tracking

[PLACEHOLDER — Describe cookie usage. Note the following technologies in use:]

• Essential cookies required for basic site functionality
• Zoho Sales IQ chat widget (loaded only after cookie consent is given)
• Cookie consent preferences stored locally with a 12-month expiry

You can manage your cookie preferences at any time using the cookie consent banner that appears on your first visit.

Third-Party Services

[PLACEHOLDER — Describe third-party services and their data practices:]

• Zoho (Sales IQ chat, contact forms, newsletter campaigns, bookings) — Zoho Privacy Policy
• Shopify (online store at shop.sunrisewildhaven.com) — Shopify Privacy Policy
• OpenStreetMap (map tiles on the store locator page) — OpenStreetMap Privacy Policy

Data Retention

[PLACEHOLDER — Describe how long personal data is retained and the criteria used to determine retention periods.]

Your Rights

[PLACEHOLDER — Describe user rights regarding their personal data, such as:]

• Right to access your personal data
• Right to request correction or deletion
• Right to opt out of marketing communications
• Right to withdraw cookie consent

Contact Information

For privacy-related inquiries, please contact us at: