Refund & Returns Policy

Our Policy

At Wild Haven Farm, we want to make things right for you. If something went wrong with your order, please reach out and we will figure it out together.

Farm Products

Due to the perishable nature of farm products (eggs, meat, etc.), we are unable to accept returns. However, if you receive a damaged or defective product, please contact us within 48 hours and we will make it right — whether that means a replacement or a refund.

CSA Subscriptions

Our egg CSA runs on a simple monthly subscription and can be canceled anytime. Deposits for seasonal CSA shares (e.g. broiler chickens) are non-refundable, as they fund the upfront costs of raising your food. If production falls short, we will work with you on credits for future shares.

Online Store Orders

For orders placed through our farm store at shop.sunrisewildhaven.com, please refer to the return and refund policy displayed at checkout.

Contact Us

The short answer is: we want to make this right for you. If something went wrong, give us a call at (612) 440-5044 or send us a message and let's figure it out.